Get Joe's Delivery LLC ("Get Joe's," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and delivery service at getjoes.delivery.
We collect information you provide directly, including your full name, email address, phone number, and delivery address when you create an account or place an order. We also collect payment information processed securely through Stripe — we do not store your full card number. When you use our service, we may collect device information, browser type, IP address, and usage data to improve the service.
We use your information to process and fulfill your orders, communicate with you about your deliveries, send order confirmations and status updates via SMS or email, provide customer support, and improve our service. We do not use your data for advertising purposes unrelated to Get Joe's.
We do not sell your personal data to third parties. We share your information only with service providers necessary to operate our business, including Stripe for payment processing and Supabase for data storage. These providers are contractually required to protect your data and may not use it for any other purpose.
Your data is stored securely using Supabase, a cloud database platform with industry-standard security practices. All data is transmitted over HTTPS. We retain your data for as long as your account is active or as needed to provide services.
We use browser local storage to keep you logged in between sessions. We do not use third-party advertising cookies or tracking pixels. We do not share browsing data with advertisers.
We request your device location solely to verify your delivery address and match you to the nearest store. Location data is used only at the time of address verification and is not stored or tracked continuously.
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also opt out of marketing communications by replying STOP to any SMS or using the unsubscribe link in any email.
Our service is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
Get Joe's operates in New York City and complies with applicable New York State privacy laws. New York residents have the right to know what personal data we collect and to request its deletion.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our site. Continued use of the service after changes constitutes acceptance.
For privacy-related questions or requests, contact us at getjoes.delivery. We will respond within 30 days.